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The video quality in Mobile is lower using the Dynamic Resolution because mobile devices have smaller displays than computers. In this document, we present 2 ways to fix that.

Prerequisites

Info

Access the Control Panel from here.

To create a New Config from the Control Panel, check this document.

Instructions

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Go to : Control Panel > Step2 : Select a Config > Edit > Video.

In the Video Tab, there are 2 types of Resolution : (See image below)

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This helps the App adjust to various display sizes for different devices.

Example 1 : Laptop screen

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Example 2 : Mobile screen

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While useful, the Dynamic resolution has a drawback regarding the quality of the video in mobile devices.

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Since mobile devices have smaller displays than computers, the resolution of the video will be too low and thus the video quality will be lower.

There are 2 ways to fix this :

  1. Select the Custom resolution from the Control Panel and set high enough values so that the video quality is always the same.

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Code Block
let obj = {
			cmd: "freezeResolutionAt",
			x: 1920,
			y: 1080
	}
	document.getElementById("iframe_1").contentWindow.postMessage(JSON.stringify(obj), "*");

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