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Cancel Plan

Eagle 3D Streaming

Cancel Plan

Cancel your Subscription anytime from the Control Panel.

 

Prerequisites

  1. Access to the Control Panel.

  2. Eagle 3D’s User Account.

  3. Active Subscription.

 

Instructions

 

Step 1. Sign In to the Control Panel

Login with your information.

 

Step 2. Go to Subscriptions

 

Go to : Main new Control Panel InterfaceManage AccountSubscriptions.

 

Step 3. Click Cancel Plan

 

If you are on a Pay Per CCU or a Prepaid Minute plan you can Cancel your plan anytime.

 

image-20240215-125232 (1).png
Image 1. Cancel Plan

 

1. Confirm the cancellation. Click Yes

 

Your CCUs will still be active until you reach the end of a month of your subscription.

Reactivate your Subscription anytime.

 

image-20240215-130331 (1).png
Image 2. Confirm cancellation

 

2. Upon canceling your Plan, your Subscription is scheduled for Termination

 

 

 

3. Click ‘'Reactivate’' to reverse the cancellation

 

 

 


Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.

Eagle 3D Streaming