Learn how to change or remove your username from your E3DS Account.

Changing the username or removing it will cause you to loose all of your Apps and Configs.

Prerequisites

For this document, you need :

Instructions

Image 1. Control Panel : Click Account

Image 2. Click Change Username

You can click this Link to get to the Edit Profile Page manually.

At this point, you can either Change the Username or Remove it.

Note 1 : Changing Username causes you to lose all your Content in the Account associated with the current username.

a. Type the New username to be associated with your Email in the appropriate Field

b. Click Change Username in the Edit Profile page

c. Get the Notification asking you to proceed

d. You will be redirected to the Sign up page of the new Control Panel with your new username

Usually you remove your username from your Account if you need to dissociate from it.

Removing your username will cause you to lose all your Apps on that Account.

a. Click Remove Username in the Edit Profile page

b. Get the Notification popup confirming to proceed

c. Get redirected to the Sign in page

d. Create a New username for your Account from the Username Entry page

The Username Entry page can be accessed from this Link.

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.