This document will help you upload crash logs directly to the browser page, and send the crash log to the mail you specified.
1. Log in to Control Panel.
https://account.eagle3dstreaming.com/signin
2. Open the selected configuration.
3. Open the section "DEVELOPER OPTIONS".
4. Check the boxes to load the log after an application crashes.
5. Specify the mail to which the message about the crash should be sent.
6. Run the application and if you experience a crash, it will be displayed in the browser and a report will be sent to the email you specified.
If there is no message, check your spam.
7. The crash log can be downloaded by clicking on the link in the email message.
If you didn’t receive the log, probably UE didn’t recognize it as a crash. It’s possible your app freezes or hanged. Our system don’t have ability to identify these specific situation. However, you can still get the UE log from browser console (ctrl+shift+I on google chrome).
Add Comment