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Learn how to get Logs in your Browser’s Console during runtime, and save it on your device.

Prepare to execute instructions

For this document, you should :

  1. Access the Control Panel.

  2. Enable the Pixel Streaming plugin Enable the Pixel Streaming plugin

  3. Package your App Package your Project from Unreal Engine

  4. Upload your AppUpload an App on your Control Panel

  5. Select an App from Step 1 in the Control Panel Select an App

  6. Select/Create a Config Select/Create a Config

  7. Watch this tutorial on our Youtube https://www.youtube.com/watch?v=-YuC83LsqT4

  • To complete this guide, your working environment must meet all the requirements above. If you have not completed any of the points, follow the link to the appropriate instruction and complete it first.

Instructions

Step1. Create a Development Build before Packaging the app from UE

Open UE editor → File → Package Project → Build Configuration → Development/Debug.

Choose ‘'Development’' or ‘'Debug’' as your ‘'Build Configuration’' before Packaging your app from UE to generate Logs and allow our system to capture them.

See how to Select a Build Configuration here Select a Build Configuration to Package your UE Project

Step2. Enable ‘Print UE4 Log in Browser Console’ from the Control Panel

Go to: Control Panel → Edit → Developer Options → Print UE4 Log in Browser Console → Save.

Make sure your ADBLOCK is disabled or else it will block the Logs from being generated to the browser.

Step 3. Play your app and Open 'Inspect elements'

Go to : Control Panel → Step 3: Generate URLs → Play App → Inspect element (CTRL+ shift+ i or F12) or Developer tools → Console → Enable 'Preserve Log'

Enable ‘Preserve Logs' to always get the Logs on your Console.

Step 4. See the errors on the Logs upon Crash during runtime

1. Spot the error in the Console Log

During a Crash, errors appear in the Logs on your Console and the red error message on the app during runtime : ‘'App crashed. So redirecting you in 3 sec to re-establish connection’'.

Step5. Save the Log on your device

Right-click on the error from the Log to save it on your device.

Important Notes:

Showing a Log to a user connected far away from the server user might create :

  1. A connection issue due to the poor connection and the huge amount of Logs coming from far away.

  2. Latency issue if user has limited internet connection.

We recommend disabling it in your config if it is not needed.

Now, you are ready to get and save your Logs from your Browser Console !

Check how to download Logs upon Crash https://eagle3dstreaming.atlassian.net/wiki/spaces/docs/pages/98762753/Download+UE+Log+On+Client+Side+Upon+Crash

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Need help? Contact Support

If you still need help, contact support to get your issue resolved quickly.

Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.

Seek advice. Connect with others. Share your experiences. Join our lively E3DS Community Forum today.

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Eagle 3D Streaming