Eagle 3D Streaming

Subscription without credit card

Owned by Khaoula Bouhlali
Last updated: Aug 08, 2024
3 min read

Get access to the new Control Panel using a payment method other than a credit card.

Overview

To use the new Control Panel, you need to activate your account by entering credit card details. Customers using a different payment method can now access the new Control Panel and get a Subscription without using a credit card. For more details, follow the steps below.

Instructions

Step 1. Reach out to Support

Contact Support through our Support Portal to ask for a special access.

Step 2. Sign Up to your Control Panel

Sign up with your information once you receive access confirmation.

 

To create a New Account on the New Control Panel, refer to this document.

 

image-20240522-103924.png
Image 1. New Control Panel : Sign Up

 

At this point, you are able to use the New Control Panel to upload your Builds, Edit your Configs and play your Apps.

Beware when you are using the “Manage Account” Feature !!

You are on a special Access, so you do not have an ongoing monthly Subscription to manage from the Control Panel.

 

You can use all the Features available in the Interface and refer to all of the New Control Panel Features Documentation EXCEPT for “Subscriptions” and “Transactions” in the “Manage Account” page.

 

Here is why you cannot use the “Subscriptions” Tab, follow the steps below :

Step 1. Click Manage Account

image-20240522-091741 (1).png
Image 2. Click Manage Account

Step 2. Click Subscriptions

Notice how the Features below are grayed out :

  1. Cancel Plan

You cannot cancel a plan from the Control Panel.

Notice how the “Cancel Plan” Feature is grayed out and not clickable.

Contact Support if you need to cancel your Subscription.

 

  1. Edit CCU

You cannot edit the number of CCUs to purchase more or less CCUs.

Notice how the “Edit CCU” Feature is grayed out and not clickable.

Contact Support to get more or less CCUs.

  1. Edit Storage

You cannot edit the Storage to purchase more or less GB.

Notice how the “Edit Storage” Feature is grayed out and not clickable.

Contact Support to get more or less Storage.

 

  1. Edit Card Number

You cannot edit or add your Credit Card number since you are using a different Payment method.

Notice how the “Edit” Feature is grayed out and not clickable.

 

 

 

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Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends or national holidays will not be addressed until the following business day.

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