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This document explains how you can download Unreal Engine Logs after a crash.

Prepare to execute instructions

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Before starting the first step, make sure you have:

  • To complete this guide, your working environment must meet all the requirements above. If you have not completed any of the points, follow the link to the appropriate instruction and complete it first.

Instructions

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This document will help you receive the Crash Log on your mail address that you have entered from the ''Developer Option'' feature.

Step 1. Open Edit Config

Go to Control Panel → Step2: Config Selection → Edit → Developer Option

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Step 2.

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Enable Download UE4 Log on client side upon Crash

Enable the feature ‘'Download UE4 Log on client side upon Crash’'

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Step 3.

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Download the Log whenever your app crashes

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Step 5. Check your Inbox mail or Spam to get the Crash Log

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If there is no message, check your spam

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Step 6. Click the link received on the mail message to download the Crash Log

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Whenever your App crashes, the Log will get downloaded on your device.

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If you did not receive the Crash Log,

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then UE did not recognize the Crash.

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Your App might have freezed or hanged.

Our system

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can't identify these situations.

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But, you can still get the UE Log from

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Browser Console Get UE Logs in the Browser Console during runtime

Now you are ready to download your Logs on your desktop after a crash!

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