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This document explains how you can download Unreal Engine Logs when your App crashesis a tutorial on how to download UE Logs on your device upon a crash.

Prepare to execute instructions

Info

Before starting the first step, make sure you haveFor this document, you should :

  1. Access

to
  1. the Control Panel

.
Enabled
  1. Enable the Pixel Streaming plugin Enable the Pixel Streaming plugin

Packaged
  1. Package your

application
  1. App Package your Project from Unreal Engine

  • At least one uploaded application in the Control Panel. Upload your Unreal Engine Application

  • Get to know
    1. Upload your App Upload your App on your Control Panel

    2. Select an App from Step 1 in the Control Panel Select an App from your Control Panel

    3. Select/Create a Config Select/Create a Config from your Control Panel

    4. Check other ways to get Logs

    from here Tab:
    1. Developer option Tab

    • To complete this guide, your working environment must meet all the requirements above. If you have not completed any of the points, follow the link to the appropriate instruction and complete it first.

    Instructions

    Step 1. Enable Download UE4 Log on client side upon Crash

    Info

    Go to Control Panel → Step2: Config Selection → Edit → Developer Option → Enable Download UE4 Log on client side upon Crash

    Step 2. Receive the Log whenever your

    app

    App crashes

    Whenever your App crashes, the Log will get downloaded on your device.

    Info

    If you did not receive the Crash Log, then UE did not recognize the Crash. Your App might have freezed or hanged.

    Our system can't identify these situations. But, you can still get the UE Log from Browser Console Get Logs in the Browser Console during runtime

    Now you are ready to download your Logs on your desktop after a crash! Check this tutorial to send your Logs to Email and download them Send and download Get your Logs from Email Upon upon Crash


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