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The Trial period lasts 7 days and it is free. At the end of the Trial you will need to activate a paid account. We have 3 pricing plans. Find them here . Contact support to help you get the plan that fits your needsSelect your plan from here.
Q6: How to get a paid account?
You can reach out to Support from Email or from the Support Portal, or send an email to our marketing manager Jay@eagle3dstreaming to activate your account today. He will send you back an agreement for you to sign and be able to enjoy Pixel Streaming from your paid accountfrom your Control Panel through our Automated Payment system. Refer to this document to upgrade to a paid plan.
Q7: Is it possible to switch between pricing plans?
Yes, it is possible. Contact support to discuss which pricing plan you want to switch to. Our Marketing manager will contact you shortly after, to send an agreement for you to sign with the new switched streaming You can cancel your membership from your Control panel and at the end of the month start a new subscription plan.
Q8: What is the maximum number of Simultaneous users that we can provide?
The maximum number of CCUs that we can provide for the ‘'Individual streaming’' plan Self-Serve Streaming’' (i.e. streaming from our US datacenter) is 15 CCUs.
However, if you need more than that, please contact support to discuss other options.
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Q10: What are the costs associated to hosting an event?
Please contact support to discuss Enterprise options.
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Follow our documentation on getting started and follow the steps of this document to upload your application with ease from the new Control Panel.
Q12: How long will your
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Apps be stored on our Platform?
Your Data will be stored on Eagle as long as you need them to, (i.e. until you decide to delete your apps or cancel your membership).
Q13: What is the
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Build size limit for your
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App?
The upload size is unlimited for paid accounts currently and currently. You get a free 10 GB and if you need more, we charge 10$/ 10GB on a monthly basis.
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Q15: Is it possible to Pixel stream Multiplayer experiences on Eagle 3D’s Platform?
Yes, it is possible ! Follow our documentation this document and download the free UE project here on how to implement UE multiplayer into your project.
Q16: Does the Platform support multiple instances from a single URL?
Yes, you can run multiple instances from one URL . To understand how this works, you need to:
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understand the concept of CCUs.
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understand the dedicated and shared experience that the CCUs get to have while Pixel streaming from one single URL
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(i.e. you can open as many Tabs as the number of CCUs you have on the plan you have activated. to activate a plan, select it from here and follow this document). On Trial, you can open only 1 Tab.
Q17: What versions of UE are supported by our Platform?
Eagle 3D supports UE 4.27, UE5.0 , UE5.1, UE5.2 and UE5.3.
Q18: What devices support Pixel Streaming Unreal Engine
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Applications?
Any desktop or mobile device with a modern browser (Chrome, Firefox, Edge, Safari, Brave, Opera etc ..) is able to support UE Pixel Streaming.
Q19: What settings are required for Pixel streaming?
You need to should enable the PS plugin in your UE project and then follow our guidelines to be able to host your Apps on Eagle 3D Streaming. Follow this document to Upload your applications on our Platform easily and set up your Configuration settingsApps and this to create Config settings from the new Control Panel.
Q20: what are the Hardware/Software requirements to stream your Unreal Engine
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Apps on our platform?
Our Hardware and Software requirements are here.
Q21: Are there any special requirements like using Linux or can you use windows?
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Q22: What kind of file format is accepted to Pixel Stream your project?
You need to zip the content of your packaged UE project from your desktop using ZIP archive file format before uploading it on Eagle 3D platformThe Supported archive format is ZIP, RAR, 7Z.
Q23: What Graphic card are we using ?
We are currently using RTX 3070/4080 GPUs at Eagle’s datacenter and on the Cloud it’s usually the T4 or A10 unless there is a specific customer request. we are Cloud agnostic and can use any GPU in any Cloud by any provider for your project.
Q24: What resolutions can your
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Application be streamed on?
The recommended resolution by Eagle 3D is 1280 x 720. However, we do stream full HD 1080p and more.
Get See this document to set a resolution from the new Control Panel. Also, get to know our performance specs from here.
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Need help? Contact Support
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