Cancel Plan
Cancel your Subscription anytime from the New Control Panel.
Prerequisites
Instructions
Step 1. Sign In to your Control Panel
Login with your information.
Step 2. Go to Subscriptions
Go to : Main new Control Panel Interface → Manage Account → Subscriptions.
Step 3. Click Cancel Plan
If you are on a PPCCU or a PPM you can Cancel your plan anytime.
Image 1. Cancel Plan
1. Confirm the cancellation. Click Yes
Your CCUs will still be active until you reach the end of a month of your subscription.
Reactivate your Subscription anytime.
Image 2. Confirm cancellation
2. Upon canceling your Plan, your Subscription is scheduled for Termination
Your Subscription is scheduled for Termination when the month ends.
Until then, you can still stream with your Subscription.
It will count how many days you have left.
Image 3. Termination schedule
3. Click ‘'Reactivate’' to reverse the cancellation
Image 4. Reactivate
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Now you are ready to Cancel your Subscription and reactivate it anytime!
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Need help? Contact Support
Submit a new request at E3DS support portal.
Requests sent on weekends will not be addressed until the following business day.