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Info

Make sure to :

  1. Have access to the Control Panel.

  2. Have an Eagle 3D’s User Account.

Instructions

Note

You should have at least one App Uploaded.

Step 1. Sign In to your Control Panel

Loginwith your information.

Step 2. Select your App

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See : Generate a Streaming Link for your App.

Step 4. Create a Config

See : Create a Config for each Streaming Link.

Step 5. Edit the Config

See : Edit your Config.

Step 6. Add a Max Session Time (min) to the text field

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Step 7. Click Save

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Step 8. Click Save (again)

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Step 9. Check your App to see the change applied

1. Click Play App

Panel
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panelIcon:info:
bgColor#E6FCFF

Go Back ⬅️ > Streaming Link (with the personalized Config) > Play App.

image-20240416-141809 (1).png

2. Session expired after the Max session Time set in the Config is ended

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Need help? Contact Support

If you still need help, contact support to get your issue resolved quickly.

Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.Seek advice. Connect with others. Share your experiences. Join our lively E3DS Community Forum today.

Requests sent on weekends will not be addressed until the following business day.