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Note

Select your Build configuration as “Development” or “Debug” in order to generate Logs on your device and for our system to capture them. Refer to this document to get more details on each Build Configuration.

Instructions

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Step 1. Create a Development Build before Packaging the

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App from UE

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panelIconIdatlassian-info
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Open UE editor > File > Package Project > Build Configuration > Development/Debug.

(Refer to this document to Package your Project from Unreal Engine)

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Step2. Enable ‘Print UE4 Log in Browser Console’

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in your Config

Info

Go to: Control Panel > Edit > Config> Developer Option > Print UE4 Log in Browser Console > Save.

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Note

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Disable ADBLOCK

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or

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it

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would block the Logs from being generated to the browser.

Step 3. Play your App and Open 'Inspect elements'

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Info

Enable ‘Preserve Logs' to always get the Logs on your Console.

Step 4.

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Get the errors

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in the Logs upon Crash

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1. Spot the error in the Console Log

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During a Crash, errors appear in the Logs on your Console

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.Image Removed

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Step5. Save the Log on your device

Right-click on the error from the Log to save it on your device. (See image below).Image Removed

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Note

Important Notes:

Showing a Log to a user connected far away from the server user might create :

  1. A connection issue due to the poor connection and the huge amount of Logs coming from far away.

  2. Latency issue if user has limited internet connection.

We recommend disabling it Print UE4 Log in Browser Consolein your config if it is not needed.

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