In Flow Diagram 1, we have illustrated all the phases the system undergoes when a user accesses a streaming URL. If the flow diagram is not understandable to you, don’t worry—we've provided a detailed explanation after the Flow Diagram.
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Phase 8. Now you can see the app is streaming.
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Troubleshooting
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1. Stuck in queue issue
If you are consistently stuck in the queue, it is likely due to a network issue or all the machines are assigned to other apps. Please try again after some time.
2. Stuck on the “Starting App” issue
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If your app typically streams without issues but sometimes gets stuck on the “Starting App” screen, this could be caused by a temporary network issue. |
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The error message is “Our record indicates Your this app version don't have pixel streaming plugin enabled. So it cant can't stream”
After waiting for a short period, a message resembling Figure 11 will appear. To check whether you have enable pixel streaming or not you can go to Pixel Streaming Status Check Locally Section
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