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In Flow Diagram 1, we have illustrated all the phases the system undergoes when a user accesses a streaming URL. If the flow diagram is not understandable to you, don’t worry—we've provided a detailed explanation after the Flow Diagram.

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Phase 8. Now you can see the app is streaming.

app is streaming.png

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Troubleshooting

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1. Stuck in queue issue

If you are consistently stuck in the queue, it is likely due to a network issue or all the machines are assigned to other apps. Please try again after some time.

waiting.png

2. Stuck on the “Starting App” issue

Info

If your app typically streams without issues but sometimes gets stuck on the “Starting App” screen, this could be caused by a temporary network issue.

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The error message is “Our record indicates Your this app version don't have pixel streaming plugin enabled. So it cant can't stream”

image-20241104-135306.png

After waiting for a short period, a message resembling Figure 11 will appear. To check whether you have enable pixel streaming or not you can go to Pixel Streaming Status Check Locally Section

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