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Remove your Application from the Old Control Panel.

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Prerequisites

Info

For this document you need to:

  • Enable the Pixel Streaming plugin Enable the Pixel Streaming plugin

  • Package your Project from Unreal Engine Package your Project from Unreal Engine

  • Upload at least one application on your Control PanelUpload an App
    1. Have access to the Control Panel

    2. Have at least one App uploaded on your Control Panel

    • To complete this guide, your working environment must meet all the requirements above. If you have not completed any of the points, follow the link to the appropriate instruction and complete it first.

    Instructions

    Step 1. Login to the Control Panel

    Use this link to Sign in to your Control Panelhttps://account. eagle3dstreaming.com/signin

    Step 2. Select the App you want to delete

    From ''STEP1: APP SELECTIONSelect an App'', select the App you want to delete.

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    (Check this document to learn about ‘'Step1 : App Selection’')

    image-20240501-071723.pngImage Added

    Step 3. Click the Trash can icon to Delete

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    the App

    A notification popup will appear asking you to proceed. Click ok.

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    Step 4. Confirm that you will not upload an App that has the same name as the one you deleted

    Info

    Note : Once you delete the application, you will no longer be able to use this name again - this is a system limitation.

    Note

    If you use the App name again after deletion, you may not be able to get passed past the loading phase when you run your App.

    Image Removed

    Click ok to proceed in the App deletion knowing that you should not upload an App with the same name in the future.

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    Step 5. Refresh the page

    Info

    Refresh the page to see the App disappear from the list.

    Note

    If the App is still displayed in the Control Panel after you deleted it, contact support.

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    Need help? Contact Support

    If you still need help, contact support to get your issue resolved quickly.

    Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.Seek advice. Connect with others. Share your experiences. Join our lively Community Forum today

    Requests sent on weekends will not be addressed until the following business day.