Info
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If the ‘IsAFK Enabled' option is not selected, |
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the ‘Warn |
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Timeout’ and |
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'Close Timeout’ settings will NOT be applied later to the user session. |
If the 'AFK' feature and any other session expiration settings are disabled in your Config, the app can stream for extended periods without disconnection. This YouTube video demonstrates 10 hours of continuous streaming showcasing that our system has no session limits.
If a disconnection occurs, it may be due to a crash or network issue. Please contact Support for assistance in resolving the problem.
For uninterrupted streams exceeding 10 hours, consider switching to an Enterprise plan and ensure a strong, stable internet connection.
Prerequisites
Access to the Control Panel.
A user Account.
1. Select/Create your Config
In the Control Panel:
Navigate to: ‘Step 2 : Create a Config’.
Select your Config from the list.
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You can also create a new Config, refer to this document. |
2. Access the ‘Session’ Tab
Navigate to: Control Panel > Step 2 : Select a Config > Edit > Session.
3. Select the 'Is AFK Enabled' checkbox and click 'Save'
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Set a AFK Warn Timeout (min). Follow this document. Set a AFK Close Timeout (min). Follow this document. |
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Need help? Contact Support
Submit a new request at E3DS support portal.
Requests sent on weekends will not be addressed until the following business day.