Check Enable this feature from in the Old Control Panel to be able to get the apply AFK settings applied to your Appapp.
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If the Feature ‘IsAFKenabled’ IsAFK Enabled' option is not checkedselected, then the ‘Warn timeout’Timeout’ and ‘Close timeout’ would not be applied.'Close Timeout’ settings will NOT be applied later to the user session. |
If the 'AFK' feature and any other session expiration settings are disabled in your Config, the app can stream for extended periods without disconnection. This YouTube video demonstrates 10 hours of continuous streaming showcasing that our system has no session limits.
If a disconnection occurs, it may be due to a crash or network issue. Please contact Support for assistance in resolving the problem.
For uninterrupted streams exceeding 10 hours, consider switching to an Enterprise plan and ensure a strong, stable internet connection.
Prerequisites
Access to the Control Panel.
A user Account.
1. Select/Create your Config
Select your Config from ‘' In the Control Panel:
Navigate to: ‘Step 2 : Create a
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Config’.
Select your Config from the list.
| Info |
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You can also create a new Config, refer to this document. |
2.
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Access the ‘Session’ Tab
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Navigate to: Control Panel > Step 2 : Select a Config > Edit > Session.
3.
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Select the 'Is AFK Enabled' checkbox and click 'Save'
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Set a AFK Warn Timeout (min) |
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. Follow this document |
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. Set a AFK Close Timeout (min). |
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Follow this document. |
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Need help? Contact Support
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Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.Seek advice. Connect with others. Share your experiences. Join our lively E3DS Community Forum today
Requests sent on weekends will not be addressed until the following business day.