In Flow Diagram 1, we have illustrated all the phases the system undergoes when a user accesses a streaming URL. If the flow diagram is not understandable to you, don’t worry—we've provided a detailed explanation after the Flow Diagram.
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If you face any problems in this phase then check Troubleshooting Section |
Phase 8. App is streaming
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Troubleshooting
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1. Stuck in queue issue
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If there are many users accessing their streaming URLs simultaneously, you may experience a queue when attempting to access your streaming URL. However, this situation occurs infrequently. We recommend waiting for a short period to allow a machine to become available. |
If you are consistently stuck in the queue, it is likely due to a network issue or all the machines are assigned to other apps. Please try again after some time.
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After waiting for a short period, a message resembling Figure 11 will appear. To check whether you have enable pixel streaming or not you can go to Pixel Streaming Status Check Locally Section
3. Common
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reasons of
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a stuck streaming on loading screen :
(i) The app name does not match the .exe file name inside the uploaded ZIP file.
(ii) The Pixel Streaming Plugin is not enabled.
(iii) A temporary network issue can cause the streaming process to hang during loading.
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