This document explains how you can download Unreal Engine Logs when your App crashes.

Prepare to execute instructions

Before starting the first step, make sure you have:

Access to the Control Panel.
Enabled the Pixel Streaming plugin Enable the Pixel Streaming plugin
Packaged your application Package your Project from Unreal Engine
At least one uploaded application in the Control Panel. Upload your Unreal Engine Application
Get to know other ways to get Logs from here Tab: Developer option

To complete this guide, your working environment must meet all the requirements above. If you have not completed any of the points, follow the link to the appropriate instruction and complete it first.

Instructions

Go to Control Panel → Step2: Config Selection → Edit → Developer Option → Enable Download UE4 Log on client side upon Crash

Whenever your App crashes, the Log will get downloaded on your device.

If you did not receive the Crash Log, then UE did not recognize the Crash. Your App might have freezed or hanged.

Our system can't identify these situations. But, you can still get the UE Log from Browser Console Get Logs in the Browser Console during runtime

Now you are ready to download your Logs on your desktop after a crash! Check this tutorial to send your Logs to Email and download them Send and download your Logs from Email Upon Crash