Allow Eagle 3D Frontend to check and access your app’s Microphone permissions on Desktop.
Prerequisites
Access to the Control Panel.
Upload a Microphone-enabled UE app.
Instructions
Display variations depend on the browser used (e.g., Chrome, Firefox, Edge) and the user's configured settings.
1. Run the game
-On the Control Panel, navigate to: Step3: Generate URLs > Play App.
-Or, paste your app’s URL in the Browser’s address bar.
2. Click the ‘Tune' icon
At the top left of the browser's address bar, click the ‘Tune' icon.
'Tune' Icon: Indicates whether a website is requesting or has been granted specific permissions. Click it to adjust site-specific permissions.
3. Toggle on Microphone access
4. You can also get additional Microphone permission details
-Click the ‘expand arrow’.
-Enable Microphone access
Unblocking Microphone permissions
At times, you could already have permission to use Microphone but it could be blocked.
To unblock microphone permissions, follow these steps:
Method 1:
-Click the ‘Tune’ icon in the address bar.
-Click Site settings'
-If the microphone is set to 'Block,' change it to 'Allow.'
-Refresh the page to apply the changes.
Method 2:
Select your Microphone from the Drop down list.
Click ‘Continue allowing https://connector.eagle3dstreaming.com to access your microphone’ (See image below).
Click ‘Done’.
5. The recording icon will appear on the tab and the microphone symbol on the address bar
Resetting Microphone permissions
To reset the permissions in Chrome:
Click the ‘Tune' icon on the left side of the address bar.
Check that you’re allowing access to the Microphone.
Click 'Reset permission'.
The page will request permission to access your microphone.
Refresh the page or click ‘Reload’ to apply the updated setting
Verifying Microphone data collection
To verify if the page is collecting data, follow the steps below:
Method 1. Checking Usage status
Open the ‘Tune' icon.
Check the usage status under 'Microphone'.
Method 2. Checking Microphone permissions from Chrome settings
Navigate to Chrome Settings, then Privacy and Security, then Site settings, then Microphone.
Make sure 'Sites can ask to use your microphone' is toggled on.
Under ‘Allowed to use your microphone’, make sure the application’s domain is on the list and your permissions will automatically update.
Note:
Sometimes, instead of the ‘Tune' icon, you may see:
Microphone Symbol
"Microphone in Use" Notification Bar
Pop-up Notification: Prompt asking for permission to allow microphone access with options to ‘allow’ or ‘deny’.
As of late September 2023, the ‘Tune' icon replaced the lock icon in the google chrome’s address bar. More details here.
Regardless of what icon, symbol or notification you may see, always click on it.
Now you’re ready to allow Microphone permissions for your app!
Need help? Contact Support
Submit a new request at E3DS support portal.
Requests sent on weekends will not be addressed until the following business day.
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