Eagle 3D Streaming

Allowing Microphone access in Chrome

Owned by Ahsan
Last updated: Oct 02, 2024 by Khaoula Bouhlali
1 min read

Allow Eagle 3D Frontend to check and access your app’s Microphone permissions on Desktop.

Prerequisites

Instructions

Display variations depend on the browser used (e.g., Chrome, Firefox, Edge) and the user's configured settings.

Enabling the Microphone

1. Run the game

-On the Control Panel, navigate to: Step3: Generate URLs > Play App.

-Or, paste your app’s URL in the Browser’s address bar.

2. Click the ‘Tune' icon

At the top left of the browser's address bar, click the ‘Tune' icon.

image-20240920-122435.png
Image 1. Click the Tune icon

'Tune' icon: Indicates whether a website is requesting or has been granted specific permissions. Click it to adjust site-specific permissions.

3. Toggle on Microphone access

image-20240930-082835.png
Image 2. Enable Microphone

4. You can also get additional Microphone permission details

-Click the ‘expand arrow’.

-Enable the Microphone

5. The recording icon will appear on the tab and the microphone symbol on the address bar

Unblocking Microphone permissions

At times, you could already have permission to use Microphone but it could be blocked.

To unblock microphone permissions, follow these steps:

Method 1:

-Click the ‘Tune’ icon in the address bar.

-Click Site settings'

 

-If the microphone is set to 'Block,' change it to 'Allow.'

-Refresh the page to apply the changes.

Method 2:

  1. Click the Microphone symbol from your Browser’s address Bar.

  2. Click ‘Continue allowing https://connector.eagle3dstreaming.com to access your microphone’ (See image below).

  3. Select your Microphone from the Menu.

  4. Click ‘Done’.

Resetting Microphone permissions

To reset the permissions in Chrome:

  1. Click the ‘Tune' icon on the left side of the address bar.

  2. Check that you’re allowing access to the Microphone.

  3. Click 'Reset permission'.

  1. The page will request permission to access your microphone.

  1. Click ‘Allow this time’ or ‘Allow on every visit’ then refresh the page or click ‘Reload’ to apply the updated setting.

Verifying Microphone data collection

To verify if the page is collecting data, follow the steps below:

Method 1. Checking Usage status

  1. Open the ‘Tune' icon.

  2. Check the usage status under 'Microphone'.

Method 2. Checking Microphone permissions from Chrome settings

  1. Navigate to Chrome Settings, then Privacy and Security, then Site settings, then Microphone.

  2. Make sure 'Sites can ask to use your microphone' is toggled on.

  3. Under ‘Allowed to use your microphone’, make sure the application’s domain is on the list and your permissions will automatically update.

Note:

Sometimes, instead of the ‘Tune' icon, you may see:

  1. Microphone Symbol

  1. "Microphone in Use" Notification Bar

  1. Pop-up Notification: Prompt asking for permission to use your microphone with options to ‘allow’ or ‘Block’.

 

Now you’re ready to allow Microphone permissions for your app!

Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.

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