Learn to set the resolution of your App.

Prerequisites

Instructions

Step 1. Sign In to the Control Panel

Login with your information.

Step 2. Select your App

image-20240228-132332 (1).png

Step 6. Choose the Resolution from the Drop Down Menu

1. Select Dynamic

image-20240304-083505 (1).png

Tip : enable the Dynamic feature to set a Full Screen for your App and get rid of the black borders on both sides of the screen.

2. Select Custom

Tip : The higher the resolution, the sharper the image is. 1280 x 720 is recommended.

Check our Specifications here.

Sharper details and quality requires more data bandwidth so, a fast and stable internet connection to avoid lagging, latency or quality degradation.

See how to Adjust the video quality of your App in this document.

Note :

Download speed of 10 mbps or higher for HD streaming 720p (1280 x 720).

Download speed of 20 mbps or higher for :

Full HD streaming 1080p (1920 x 1080)
HD+ (1600 × 900) a step up from 720p (HD Ready) but falls short of Full HD (1080p).
2k (2048 × 1080) or (2048 × 1536) used in digital cinema and some professional displays
4k Quad HD (QHD) (3840 × 2160) (UHD-1)

image-20240304-083728 (1).png

3. Type the desired resolution in the boxes

image-20240304-084048 (1).png

Step 7. Run the App to check the resolution

1. Click Play App

Go to : Control Panel > Applications > Select your App > Streaming Link > Play App.

2. You can input any resolution of your choice

Check the Video Resolution during the stream from the Quality Control Kit.

Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.

Browser Resolution