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Make sure you :
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Instructions
Step 1. Sign In to your Control Panel
Loginwith your information.
Step 2. Get to your Account management page
See : Manage your Account.
Step 3. Go to ‘'Transactions’'
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Find your Invoices and all the details about your Transactions here. All your Storage and Number of CCUs purchases (or the number of minutes Streamed in a PPM plan). |
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1. Click Invoice to view it
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Every Transaction you have made has its own Invoice in a separate row. Follow the row to learn the ‘'Date’', type of ‘'Transaction’', ‘'Amount (USD)’', ‘'Payment Status’' and ‘'Invoice’' to download on your device. |
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2. The Invoice will be downloaded to your device as a PDF document
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Need help? Contact Support
If you still need help, contact support to get your issue resolved quickly.
Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.Seek advice. Connect with others. Share your experiences. Join our lively E3DS Community Forum today.
Requests sent on weekends will not be addressed until the following business day.