/
Transactions

Eagle 3D Streaming

Transactions

Steps to view and manage Transactions in the Control Panel.

 

Overview

Interface allowing users to track their payment history, view invoices, and ensure their account is in good standing.

 

Prerequisites

  1. Access to the Control Panel.

  2. Eagle 3D’s User Account.

 

Instructions

 

Step 1. Accessing the Transactions page

 

  1. Use your log in credentials to sign in to the Control Panel.

 

  1. On the dashboard, navigate to the Manage Account button located on the top-right section of the interface.

 

image-20241022-053132.png
Image 1. Manage Account

 

  1. Upon clicking Manage Account, you will be redirected to the My Account page.

 

  1. In the My Account section, there are three tabs:

    • My Profile

    • Subscriptions

    • Transactions

 

  1. Select the Transactions tab.

 

image-20241022-053320.png
Image 2. Transactions

 

Step 2. Understanding the Transactions page

 

Once inside the Transactions tab, you will be presented with a list of your previous transactions.

 

Each transaction entry includes the following details:

 

  • Date: The date on which the transaction occurred.

 

  • Transaction: A brief description of the transaction.

 

  • Amount (USD): The total amount paid for that transaction.

 

  • Payment Status: Displays whether the transaction is Paid or Pending.

 

  • View Invoice: Allows you to download the invoice related to that transaction by clicking the blue "Invoice" link next to the relevant transaction.

 

 

This page ensures users have clear visibility over their storage and plan payments.

 

Step 3. Invoice Management

 

To view or download an invoice:

 

  1. Navigate to the Transactions tab as described above.

 

  1. Under the View Invoice column, click on the blue Invoice link corresponding to the transaction you are interested in.

 

  1. The invoice will be downloaded as a PDF file, which can be stored for record-keeping or printed.

 

 


Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.

Related content

Edit Payment Information
Edit Payment Information
More like this
Manage Account
More like this
Subscriptions
More like this
My Profile
More like this
Cancel Plan
Read with this
Edit CCU (Pay Per CCU Plan)
Edit CCU (Pay Per CCU Plan)
More like this

Eagle 3D Streaming