Transactions
Steps to view and manage Transactions in the Control Panel.
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Overview
Interface allowing users to track their payment history, view invoices, and ensure their account is in good standing.
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Prerequisites
Access to the Control Panel.
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Instructions
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Step 1. Accessing the Transactions page
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Use your log in credentials to sign in to the Control Panel.
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On the dashboard, navigate to the Manage Account button located on the top-right section of the interface.
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Upon clicking Manage Account, you will be redirected to the My Account page.
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In the My Account section, there are three tabs:
My Profile
Subscriptions
Transactions
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Select the Transactions tab.
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Step 2. Understanding the Transactions page
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Once inside the Transactions tab, you will be presented with a list of your previous transactions.
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Each transaction entry includes the following details:
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Date: The date on which the transaction occurred.
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Transaction: A brief description of the transaction.
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Amount (USD): The total amount paid for that transaction.
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Payment Status: Displays whether the transaction is Paid or Pending.
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View Invoice: Allows you to download the invoice related to that transaction by clicking the blue "Invoice" link next to the relevant transaction.
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This page ensures users have clear visibility over their storage and plan payments.
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Step 3. Invoice Management
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To view or download an invoice:
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Navigate to the Transactions tab as described above.
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Under the View Invoice column, click on the blue Invoice link corresponding to the transaction you are interested in.
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The invoice will be downloaded as a PDF file, which can be stored for record-keeping or printed.
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