Manage your Transactions from your Account Management pageSteps to view and manage Transactions in the new Control Panel.
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If you are on trial, You have no Transactions, activate your Paid Account today! |
Prerequisites
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Make sure you :
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Overview
Interface allowing users to track their payment history, view invoices, and ensure their account is in good standing.
Prerequisites
Access to the New Control Panel.
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Instructions
Step 1.
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Step 2. Get to your Account management page
See : Manage your Account.
Step 3. Go to ‘'Transactions’'
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Find your Invoices and all the details about your Transactions here. All your Storage and Number of CCUs purchases (or the number of minutes Streamed in a PPM plan). |
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1. Click Invoice to view it
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Every Transaction you have made has its own Invoice in a separate row. Follow the row to learn the ‘'Date’', type of ‘'Transaction’', ‘'Amount (USD)’', ‘'Payment Status’' and ‘'Invoice’' to download on your device. |
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2. The Invoice will be downloaded to your device as a PDF document
3. Open the PDF. Click ‘'Pay Online’'
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4. Click Download receipt to receive it as a PDF on your device
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Get information about your Invoice and view the receipt. |
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Accessing the Transactions page
Use your log in credentials to sign in to the New Control Panel.
On the dashboard, navigate to the Manage Account button located on the top-right section of the interface.
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Upon clicking Manage Account, you will be redirected to the My Account page.
In the My Account section, there are three tabs:
My Profile
Subscriptions
Transactions
Select the Transactions tab.
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Step 2. Understanding the Transactions page
Once inside the Transactions tab, you will be presented with a list of your previous transactions. Each transaction entry includes the following details:
Date: The date on which the transaction occurred.
Transaction: A brief description of the transaction.
Amount (USD): The total amount paid for that transaction.
Payment Status: Displays whether the transaction is Paid or Pending.
View Invoice: Allows you to download the invoice related to that transaction by clicking the blue "Invoice" link next to the relevant transaction.
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This page ensures users have clear visibility over their storage and concurrent user plan payments. |
Step 3. Invoice Management
To view or download an invoice:
Navigate to the Transactions tab as described above.
Under the View Invoice column, click on the blue Invoice link corresponding to the transaction you are interested in.
The invoice will be downloaded as a PDF file, which can be stored for record-keeping or printed.
Now you are ready to Manage your Transactions !
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Use Analytics dashboard, follow this document. |
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Need help? Contact Support
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