Steps to change or remove the current username linked to your Account account from the New Control Panel.
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Overview
Change or remove your current username and get a new Account associated with the new Username. All your apps and configs will be lost after these 2 actions.
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Notes
Changing or removing the current username will result in the following:
Loss of Data: Changing the username will result in the loss Loss of access to all associated apps and configurations configs from the previous account.
Account Reset: Once the username is changed, the user will begin using a new, New empty account associated with the new username.
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Prerequisites
Navigation
Use your log in credentials to sign in to the New Control Panel.On the dashboard, navigate
Navigate to the Manage Account button
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Upon clicking Manage Account, you You will be redirected to the My Account page.
In the My Account section, there are three tabs:
My Profile
Subscriptions
Transactions
Select the My Profile tab.
Changing Username
In the My Profile page, click Click Change Username.
Enter the new desired username in the appropriate field.
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Note: Before submitting, ensure you have a copy of your apps as changing the username will result in the loss of all your apps and configs. |
Click Change Username.
Click Change.
Removing Username
Allows users to remove their current username, effectively disassociating their disassociate their account. Be aware of the following:
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Account Inaccessibility: Without a username, the account will become inaccessible.
Click Remove Username.
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Warning: This action is irreversible and will permanently disconnect the user from their current account and all related data. |
Click Remove.
Your username is removed and you’re redirected to the username creation page.
Enter the New username in the appropriate field and click Save.
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Usernames are case sensitive and should only contain letters and numbers (No special characters, dashes or spaces allowed). |
Now you’re ready to change or remove your Username!
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Need help? Contact Support
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