Steps to change or remove the current username linked to your account from the New Control Panel.

Notes

Changing or removing the current username will result in the following:

• Loss of Data: Loss of access to all associated apps and configs from the previous account.

• Account Reset: New empty account associated with the new username.

• Email Address: The associated email address cannot be changed. Only the username is updated.

Prerequisites

1. Access to the New Control Panel.

2. Eagle 3D’s User Account.

Navigation

1. Use your log in credentials to sign in to the New Control Panel.

2. Navigate to the Manage Account button.

Open

Image 1. Manage Account

3. You will be redirected to the My Account page.

4. Select the My Profile tab.

Open

Image 2. My Profile

Changing Username

1. Click Change Username.

2. Enter the new username in the appropriate field.

3. Click Change Username.

4. Click Change.

Removing Username

Allows users to disassociate their account. Be aware of the following:

• Permanent Loss: Loss of all associated apps and configs.

• Account Inaccessibility: Without a username, the account will become inaccessible.

1. Click Remove Username.

2. Click Remove.

3. Your username is removed and you’re redirected to the username creation page.

4. Enter the New username in the appropriate field and click Save.

Now you’re ready to change or remove your Username!

Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.