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This document outlines a tutorial on how to get the UE log in a browser’s console while the app is playing, and save it to your desktop.

Prepare to execute instructions

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Before starting the first step, make sure you have:

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Access to the Control Panel ;

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Steps to enable the setting from the Old Control Panel to get logs in the Browser’s Console.

Prerequisites

  1. Access to the Old Control Panel.

  2. At least one uploaded application

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Get this tutorial also from our Youtube https://www.youtube.com/watch?v=-YuC83LsqT4

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Follow this tutorial to make a development Build How to Make Development build (To enable logs)

  • To complete this guide, your working environment must meet all the requirements above. If you have not completed any of the points, follow the link to the appropriate instruction and complete it first.

Instructions

Step1. Create a Development Build before Packaging the app from UE

Open UE editor → File → Package Project → Build Configuration → Development/Debug.

Info

Choose ‘'Development’' or ‘'Debug’' as your ‘'Build Configuration’' before Packaging your app from UE to generate Logs and allow our system to capture them.

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Step2. Enable the feature ‘Print UE4 Log in Browser Console’ from the Control Panel

Info

Go to: Control Panel → Edit → Developer Options → Print UE4 Log in Browser Console → Save.

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  1. .

Note

Select your Build configuration as “Development” or “Debug” in order to generate Logs on your device and for our system to capture them. Refer to this document to get more details on each Build Configuration.

Instructions

Step 1. Creating a Development Build

Open UE editor > File > Package Project > Build Configuration > Development/Debug.

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Step 2. Enabling the setting from the Control Panel

  1. Go to: Old Control Panel.

  2. In Step 2: Select a Config, click Edit Config and navigate to Developer Option.

  3. Enable Print UE Log in Browser Console and click Save.

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Warnings ⚠️

Note

Displaying logs to a user located far from the server may cause:

  • Connection issues due to poor network quality and the large volume of logs being transmitted.

  • Latency issues if the user has a limited internet connection.

We recommend disabling the ‘Print UE Log in Browser Console’ feature in your config unless necessary.

 

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Excessive console logs can degrade performance, slow down the stream, and increase browser resource usage. Disable the ‘Print UE Log in Browser Console’ setting to optimize the streaming experience.

  1. Click Save

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Disable ADBLOCK as it wouldwill block the Logsfrom being generated to the browser.

Step 3.

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Launching the App and checking 'Inspect elements'

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  1. Go to: Old Control Panel.

  2. In Step 3: Generate URLs, click Play App

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  1. .

  2. Open Inspect element

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  1. or click CTRL+ shift+ i or F12

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  1. or navigate to: Developer tools

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  1. .

  2. Navigate to: Console.

  3. Enable 'Preserve Log'

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  1. .

Enabling ‘Preserve Logs' allows to

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get the

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logs in the Console.

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Step 4.

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Info

If your application crashes, you will see the errors in the Logs on your Console and the red error message on the app during runtime : ‘'App crashed. So redirecting you in 3 sec to re-establish connection’'.

Spot the error in the Console Log.

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Getting errors in the logs upon Crash

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Step 5. Saving the log on your device

Right-click on the error from the Log and log to save it on your desktop anywhere you wantdevice.

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Now, you are ready to see your Log on get and save your Logs from your Browser Console and save it on your desktop !!

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Check how to download Logs upon Crash.

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Need help? Contact Support

If you still need help, contact support to get your issue resolved quickly.

Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.Seek advice. Connect with others. Share your experiences. Join our lively Community Forum today

Requests sent on weekends will not be addressed until the following business day.