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Learn how to get Logs in your Browser’s Console during runtime, and save it on your device.

Prepare to execute instructions

For this document, you should :

  1. Access the Control Panel.

  2. Enable the Pixel Streaming plugin Enable the Pixel Streaming plugin

  3. Package your App Package your Project from Unreal Engine

  4. Upload your AppUpload an App on your Control Panel

  5. Select an App from Step 1 in the Control Panel Select an App

  6. Select/Create a Config Select/Create a Config

  7. Watch this tutorial on our Youtube https://www.youtube.com/watch?v=-YuC83LsqT4

  • To complete this guide, your working environment must meet all the requirements above. If you have not completed any of the points, follow the link to the appropriate instruction and complete it first.

Instructions

Step1. Create a Development Build before Packaging the app from UE

Open UE editor → File → Package Project → Build Configuration → Development/Debug.

Choose ‘'Development’' or ‘'Debug’' as your ‘'Build Configuration’' before Packaging your app from UE to generate Logs and allow our system to capture them.

Step2. Enable the feature ‘Print UE4 Log in Browser Console’ from the Control Panel

Go to: Control Panel → Edit → Developer Options → Print UE4 Log in Browser Console → Save.

Make sure your ADBLOCK is disabled or it will block the Logs from being generated to the browser.

Step 3. Play your app and Open 'Inspect elements'

Got to : Play App → Inspect element (CTRL+ shift+ i or F12) or Developer tools → Console → Enable 'Preserve Log'

Enable ‘Preserve Logs' to always get the Logs on your Console.

Step 4. See the errors on your Logs upon an app Crash while it is running

If your application crashes, you will see the errors in the Logs on your Console and the red error message on the app during runtime : ‘'App crashed. So redirecting you in 3 sec to re-establish connection’'.

Spot the error in the Console Log.

Step5. Save the Log on your desktop

Right-click on the error from the Log and save it on your desktop anywhere you want.

Important Notes:

  1. Showing log to a user far away from the server user is connected might create connection issue due in poor stable connection to huge amount of log coming from far.

  2. Latency issue too if user has limited internet.

  3. So, we recommend disabling it in your config if it’s not needed.

Now, you are ready to see your Log on your Browser Console and save it on your desktop!

Check how to download your Logs https://eagle3dstreaming.atlassian.net/wiki/spaces/docs/pages/98762753/Download+UE+Log+On+Client+Side+Upon+Crash

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Need help? Contact Support

If you still need help, contact support to get your issue resolved quickly.

Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.

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Eagle 3D Streaming