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Learn to download UE Logs on your device upon crash.

Prerequisites

For this document, you need :

  1. Access to the Control Panel ;

  2. At least one uploaded application.

Instructions

Step 1. Enable Download UE4 Log on client side upon Crash

Go to Control Panel > Step2: Config Selection > Edit > Developer Option > Enable Download UE4 Log on client side upon Crash.

Step 2. Receive the Log whenever your App crashes

Whenever your App crashes, the Log will get downloaded on your device.

If you did not receive the Crash Log, then UE did not recognize the Crash. Your App might have freezed or hanged.

Our system can't identify these situations. But, you can still get the UE Log from Browser Console.

Now you are ready to download your Logs on your desktop after a crash!

Check this tutorial to send your Logs to Email and download them.


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Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.

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