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You need a ‘'Development’' or ‘'Debug’' as your ‘'Build Configuration’' before Packaging your App from UE to generate Logs and allow our system to capture them. See how to Select a Build Configuration here. |
Instructions
Step 1. Enable Download UE4 Log on client side upon Crash
| Info |
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Go to : Control Panel > Step2: Config Selection > Edit > Developer Option > Enable Download UE4 Log on client side upon Crash. |
Step 2. Receive the Log whenever your App crashes
Whenever your App crashes, the Log will get downloaded on your device.
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If you did not receive the Crash Log, then UE did not recognize the Crash. Your App might have freezed or hanged. Our system can't identify these situations. But, you can still get the UE Log from Browser Console. |
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