Steps to view and manage your Subscriptions subscription in the New Control Panel.
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| panelIconId | atlassian-info |
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| panelIcon | :info: |
| bgColor | #E6FCFF |
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Overview
The Subscription Subscriptions tab in the new Eagle 3D Streaming control panel Control Panel allows users to manage their subscription details, including current plan, storage utilization, and billing information.
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Prerequisites
Instructions
Step 1. Accessing the Subscriptions page
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Use your log in credentials to sign in to the New Control Panel.
On the dashboard, navigate to the Manage Account button located on the top-right section of the interface.
Upon clicking Manage Account, you will be redirected to the My Account page.
In the My Account section, there are three tabs:
My Profile
Subscriptions
Transactions
Select the Subscriptions tab.
Step 2. Understanding the Subscriptions page
The Subscription Subscriptions tab is organized into three main sections:
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Users with an active subscription will see the following details in the Subscription Subscriptions tab:
Subscription Plan: Current subscription plan (e.g., Pay Per CCU, $100/CCU per month).
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Users: Indicates the number of concurrent users (CCUs) allocated to the account (e.g., 3 Users).
Actions:
Cancel Plan: Provides the option to cancel the current subscription.
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Follow this guide to cancel your subscription. |
Edit CCU: Allows users to modify the number of concurrent users in the plan.
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Refer to this document to edit the number of concurrent users. |
Edit Storage: Enables users to increase their allocated storage based on their needs.
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See this tutorial to purchase more storage. |
Additionally, billing information such as the next billing date and total cost is visible, showing the charge details (e.g., $310 total for 3 CCUs and storage).
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No Active Subscription (Trial Period)
Click the button See All Plans to explore our Flexible plans and activate your account.
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Note: The trial plan provides 7 days of access with 1 CCU (Concurrent User) free of charge. |
Explore various subscription options and activate your account.
2. Billing Details
Users can review detailed billing information such as:
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Next Billing Cycle: Displays the date and time for the next charge.
Charges BreakdownDetails: Shows a breakdown of charges for CCUs and storage (e.g., 3 CCUs at $100 per CCU and additional storage at $10 per 10 GB).
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Payment Information: Includes the payment method.
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Now you are ready to Manage your Subscriptions!
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| panelIconId | atlassian-info |
|---|---|
| panelIcon | :info: |
| bgColor | #E6FCFF |
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Note: Follow this guide to update your payment information. |
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Follow this guide to view and manage Transactions. |
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Need help? Contact Support
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