This document explains how you can download Unreal Engine Logs when your App crashes.
Prepare to execute instructions
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Learn to download UE Logs on your device upon crash.
Prerequisites
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For this document, you need :
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Enabled the Pixel Streaming plugin Enable the Pixel Streaming plugin
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Get to know other ways to get Logs from here Tab: Developer option
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| Note |
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You need a ‘'Development’' or ‘'Debug’' as your ‘'Build Configuration’' before Packaging your App from UE to generate Logs and allow our system to capture them. See how to Select a Build Configuration here. |
Instructions
Step 1. Enable Download UE4 Log on client side upon Crash
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Go to : Control Panel |
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> Edit |
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> Enable Download UE4 Log on client side upon Crash. |
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Step 2. Receive the Log whenever your
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App crashes
Whenever your App crashes, the Log will get downloaded on your device.
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If you did not receive the Crash Log, then UE did not recognize the Crash. Your App might have freezed or hanged. Our system can't identify these situations. But, you can still get the UE Log from Browser Console |
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Now you are ready to download your Logs on your desktop after a crash!
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Check this tutorial to send your Logs to Email and download them |
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