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Learn to download UE Logs on your device upon
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crash.
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Prerequisites
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For this document, you |
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need :
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Enable the Pixel Streaming plugin Enable the Pixel Streaming plugin
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Package your App Package your Project from Unreal Engine
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Upload your App Upload an App on your Control Panel
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Select an App from Step 1 in the Control Panel Select an App from the Control Panel
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Select/Create a Config Select/Create a Config
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Check other ways to get Logs Developer option Tab
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You need a ‘'Development’' or ‘'Debug’' as your ‘'Build Configuration’' before Packaging your App from UE to generate Logs and allow our system to capture them. See how to Select a Build Configuration here. |
Instructions
Step 1. Enable Download UE4 Log on client side upon Crash
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Go to : Control Panel |
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> Edit |
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> Enable Download UE4 Log on client side upon Crash. |
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Step 2. Receive the Log whenever your App crashes
Whenever your App crashes, the Log will get downloaded on your device.
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If you did not receive the Crash Log, then UE did not recognize the Crash. Your App might have freezed or hanged. Our system can't identify these situations. But, you can still get the UE Log from Browser Console |
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Now you are ready to download your Logs on your desktop after a crash!
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Check this tutorial to send your Logs to Email and download them |
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