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This document will help you upload crash logs directly to the browser page, and send the crash log to the mail you specified. |
1. Log in to Control Panel.
https://account.eagle3dstreaming.com/signin
2. Open the selected configuration.
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3. Open the section "DEVELOPER OPTIONS".
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4. Check the boxes to load the log after an application crashes.
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5. Specify the mail to which the message about the crash should be sent.
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6. Run the application and if you experience a crash, it will be displayed in the browser and a report will be sent to the email you specified.
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If there is no message, check your spam. |
7. The crash log can be downloaded by clicking on the link in the email message.
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Learn to download UE Logs on your device upon crash.
Prerequisites
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For this document, you need :
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You need a ‘'Development’' or ‘'Debug’' as your ‘'Build Configuration’' before Packaging your App from UE to generate Logs and allow our system to capture them. See how to Select a Build Configuration here. |
Instructions
Step 1. Enable Download UE4 Log on client side upon Crash
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Go to : Control Panel > Step2: Config Selection > Edit > Developer Option > Enable Download UE4 Log on client side upon Crash. |
Step 2. Receive the Log whenever your App crashes
Whenever your App crashes, the Log will get downloaded on your device.
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If you did not receive the Crash Log, then UE did not recognize the Crash. Your App might have freezed or hanged. Our system can't identify these situations. But, you can still get the UE |
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Now you are ready to download your Logs on your desktop after a crash!
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Check this tutorial to send your Logs to Email and download them. |
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