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Manage your Transactions from your Account Management pageSteps to view and manage Transactions in the new Control Panel.

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If you are on trial, You have no Transactions, activate your Paid Account today!Upgrade to a Paid Plan from your Control Panel

Prepare to execute instructions

Info

Make sure you :

  • Have an Unreal Engine Project.

  • Enabled the Pixel Streaming plugin Enable the Pixel Streaming plugin

  • Packaged your Application from Unreal Engine Package your Project from Unreal Engine

  • Have access

    Overview

    Interface allowing users to track their payment history, view invoices, and ensure their account is in good standing.

    Prerequisites

    1. Access to the New Control Panel.

    2. /wiki/spaces/~71202076950cc03f8e462c95952f9c2d3d95a9/pages/294748170

    Instructions

    Step 1. Accessing the Transactions page

    Instructions

    Step 1. Sign In to your Control Panel

    1. Login with your information https://newcontrolpanel.eagle3dstreaming.com/

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    Step 2. Get to your Account management page

    Manage your Account

    Step 3. Get to ‘'Transactions’'

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    Find your Invoices and all the details about your Transactions here.

    All your Storage and Number of CCUs purchases (or the number of minutes Streamed in a PPM plan).

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    1. Click Invoice to view it

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    Every Transaction you have made has its own Invoice in a separate row.

    Follow the row to learn the ‘'Date’', type of ‘'Transaction’', ‘'Amount (USD)’', ‘'Payment Status’' and ‘'Invoice’' to download on your device.

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    2. The Invoice will be downloaded to your device as a PDF document

    3. Open the PDF. Click ‘'Pay Online’'

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    4. Click Download receipt to receive it as a PDF on your device

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    Get information about your Invoice and view the receipt.

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    1. Use your log in credentials to sign in to the New Control Panel.

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    Have an Eagle 3D’s User Account Create an Account on the New Control Panel

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    Understand all the features of your New Control Panel Get to know the New Interface

    1. On the dashboard, navigate to the Manage Account button located on the top-right section of the interface.

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    1. Upon clicking Manage Account, you will be redirected to the My Account page.

    2. In the My Account section, there are three tabs:

      • My Profile

      • Subscriptions

      • Transactions

    3. Select the Transactions tab.

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    Step 2. Understanding the Transactions page

    Once inside the Transactions tab, you will be presented with a list of your previous transactions. Each transaction entry includes the following details:

    • Date: The date on which the transaction occurred.

    • Transaction: A brief description of the transaction.

    • Amount (USD): The total amount paid for that transaction.

    • Payment Status: Displays whether the transaction is Paid or Pending.

    • View Invoice: Allows you to download the invoice related to that transaction by clicking the blue "Invoice" link next to the relevant transaction.

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    Info

    This page ensures users have clear visibility over their storage and plan payments.

    Step 3. Invoice Management

    To view or download an invoice:

    1. Navigate to the Transactions tab as described above.

    2. Under the View Invoice column, click on the blue Invoice link corresponding to the transaction you are interested in.

    3. The invoice will be downloaded as a PDF file, which can be stored for record-keeping or printed.

    Now you are ready to Manage your Transactions !

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    Need help? Contact Support

    If you still need help, contact support to get your issue resolved quickly.

    Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.Seek advice. Connect with others. Share your experiences. Join our lively E3DS Community Forum today

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