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Make sure you :
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Instructions
Step 1. Sign In to your Control Panel
Loginwith your information.
Step 2. Get to your Account management page
See : Manage your Account.
Step 3. Click Subscriptions
1. No Active Subscription (On Trial)
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Upgrade to a Paid Account to Manage your Subscription. |
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2. Your Purchased Plan is displayed under ‘'Your Subscription’' (Paid Accounts)
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Learn about your purchased Plan (Pay Per CCU or Pay Per minute) and the number of users (in the PPCCU case). |
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Step 4. Edit the Number of CCUs (if needed)
See : Edit the number of CCUs in the PPCCU Plan.
Step 5. Cancel your Plan (if needed)
See : Cancel your Subscription (if needed).
Step 6. Purchase more Storage
See : Purchase more Storage.
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Need help? Contact Support
If you still need help, contact support to get your issue resolved quickly.
Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.Seek advice. Connect with others. Share your experiences. Join our lively E3DS Community Forum today.
Requests sent on weekends will not be addressed until the following business day.