Overview

Get Logs from the Browser Console upon crash and save them on your device. Follow the instructions below.

Prerequisites

Access to the New Control Panel.
Eagle 3D’s User Account.

Instructions

Step 1. Preparing the setup

If your app is already uploaded on the Control Panel as a Dev/Debug Build, with a streaming link and Config created, you can skip Step 1 and proceed directly to Step 2.

Create a Development Build from Unreal Engine

Go to: UE editor > File > Package Project > Build Configuration > Development/Debug.

Package your project as "Development" or "Debug" to generate logs and allow our system to capture them. See this document for build configuration details.

Package your App for Windows

Refer to this document.

Upload your Build on the New Control Panel

Refer to this document.

Create a new Streaming Link

Refer to this document.

Create a new Config

You can use an existing Config or create a new one to generate Logs. Refer to this document.

Step 2. Enabling ‘Print UE Log in Browser Console’ from the Control Panel

Follow this path:

Go to: New Control Panel > {Your App} > {Your Streaming Link} > {Your Config} > Edit Config > Advanced Options > Developer > Print UE Log in Browser Console.

Warnings ⚠️

Displaying logs to a user located far from the server may cause:

Connection issues due to poor network quality and the large volume of logs being transmitted.
Latency issues if the user has a limited internet connection.

We recommend disabling the ‘Print UE Log in Browser Console’ feature in your config unless necessary.

Excessive console logs can degrade performance, slow down the stream, and increase browser resource usage. Disable this setting to optimize the streaming experience.

Click Save.

Disable ADBLOCK as it would will block the Logs from being generated to the browser.

Step 3. Launching the game and checking ‘Inspect Elements’

To run the game, follow this path : New Control Panel > Your App > Streaming Link > Play App.

Use the same Config in which you have enabled the Feature ‘Print UE Log In Browser Console’.

Open Inspect Element :

Click CTRL+ shift+ i or F12 or go to : Developer tools > Console > Enable 'Preserve Log'.

Preserve Log should be enabled in order to get Logs on the Browser Console.

Step 4. Getting the errors in the Logs upon Crash

Whenever your App crashes, the same error on your App is displayed in the Log.

Step 5. Saving the Log on your device

Right-click on the error from the Log to save it on your device. (See image below).

Now you are ready to get Logs from the Browser Console upon Crash!

See how to Auto Download UE Crash Log. Refer to this document.

Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.