Eagle 3D Streaming

Minutes Streamed Limit (PPM plan)

Apply a Streaming cap from the new Control Panel to set a restriction on your Streaming usage.

Note : Feature available for activated Pay Per Minute Plan users ONLY.

If you are on trial, activate your Paid Account today!

Prerequisites

Make sure you :

  1. Have access to the New Control Panel.

  2. Have an Eagle 3D’s User Account.

Instructions

Step 1. Sign In to your Control Panel

Login with your information.

Step 2. Get to your Account management page

See : Manage your Account.

Step 3. Navigate to Subscriptions

See how to Manage your Subscriptions.

1. Enable 'Minutes Streamed Limit

Note : The ‘Streaming cap’ is post paid (i.e. You get charged at the end of every month).

 

image-20240418-055626 (1).png
Image 1. Subscriptions : Minutes Streamed Limit

2. Select the number of minutes and the cost then click ‘Update’

Click +/- to add or subtract the cost (and automatically the number of minutes).

 

 

 

image-20240418-081530 (1).png
Image 2. Select the number of minutes and cost then click Update

3. An alert is displayed when the Minute cap is reached

If you reach the minute cap, this Alert will be displayed on your screen (image below).

4. Now you have 2 options :

 

4.1. Remove the Capping

There are 2 ways to remove the Cap :

 

-Click ‘Remove Capping’ on the Alert displayed on your session once the minute cap is reached and you still need to get more streaming minutes. (see image above).

 

-Disable ‘Minutes Streamed Limitanytime (even before reaching the minute cap) from the ‘Subscriptions’ Management page. (see image below).

 

Click ‘yes’ to go back to paying for the number of minutes streamed per month without any limitations.

 

 

4.2. Stop Streaming

If you click this button, then you are choosing to not stream until the end of the month.

Streaming can take place again only after a successful payment of your previous usage (i.e. always at the end of the month because PPM is postpaid).

 

 

 

Now you are ready to apply the Streaming cap restriction !


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Requests sent on weekends will not be addressed until the following business day.

 

Eagle 3D Streaming